Convert audio and video to text. 24 and 12 hour turnaround times standard. 6 hour available by special request.
Timestamps available for an additional $0.25/audio minute
Verbatim available for an additional $0.35/audio minute
Legal transcription with NCRA formatting available for an additional $0.55/audio minute
Time synchronized dialogue, togglable, closed and open captioning (SDH), burned in, and can include rich sound effects and music.
Translation and transcription of text/video/audio. Supporting 27 unique languages and dialects.
We offer a number of turnaround options so you can find a solution that works best with your timeline. We guarantee that work will be completed within your chosen turnaround time, provided that:
If your audio doesn't meet all of the above requirements, we'll do our best to get it done for you in the time frame you requested, but we may let you know that we need additional time to complete the job, and in extreme cases, that we will need to charge an additional $1.00/audio minute. If either of these conditions apply, we will give you the option of canceling the order for a full refund.
For 12 and 24 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are not longer than 30 minutes. For 48 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are not longer than 3 hours.
If we are not able to meet the deadline due to one of the reasons above, we will refund the difference between the turnaround time you ordered and the turnaround time we met.
If you need rush delivery for files that exceed these lengths, or if you need same day delivery, please contact us and we'll work with you to provide the fastest turnaround possible. If you have a consistent need for rush delivery, we can set up a dedicated team to meet your needs.
Speechpad guarantees 99% or better accuracy. We take pride in knowing that we consistently deliver the best quality transcriptions. If for any reason you are not completely satisfied with our service, we'll do everything we can to make you happy, and if we can't we'll refund your money.
Compare us with any other transcription service and you will find that no one can offer the quality and turnaround time that we guarantee.
Review our Pricing Pledge and commitment to our clients. We've also assembled a competitive matrix that shows how we stack up.